Digital dictation is already commonplace in the medical and legal sectors, and is becoming increasingly more popular in other industry fields such as insurance, as companies realize its clear advantages.
Adjusters often need to record statements from witnesses, policy holders and injured parties while on the road. Sometimes these interviews take place at an accident site, or investigators travel to homes, offices or job sites. When back at home or the office, recorded statements need to be transcribed and put into forms often by hand, making it a very tedious and time-consuming task. With Philips dictation solutions this process can be streamlined and simplified down to a minimum.
Insurance agents within the European Union have to comply with extensive documentation obligations, according to an EU directive enacted in 2008. Digital dictation offers great support and helps insurance agents stay on the safe side in terms of legalities.